Shipping policy & returns
Innara delivers within the UAE currently .
please ensure someone is at the address to receive the order.
The courier will call you either en route or once at your delivery location.
In case of any disputes, Innara Inc. reserves the right of final decision.
Delivery Charge For All Store Products
Flat rate of AED 21 anyway in UAE except certain areas .This is regardless of weight, dimension or size.delivery over AED 200 is complimentary . out of city areas will be charged additional ( listed below )
Cash on delivery option will not be charged additional . only courier charges applied.
Pick up/ Self Collection
We encourage self collection as this enables us to have a conversation with you .
Orders that are not paid for within 48 hours may be cancelled.
* Out of City Areas
Baraka, AL Hamara, Sila, Ghuwaifat, Salam City, Hameem, Shah Plant, Liwa, Jabana, Al Dhabiya, Al Rumaita, Ruwais, Ghayathi, Jabal Dana, Samsung Camp; Bada Zayad, Habshan, Buhasa, Al Tarif, Al Marfa
Al Wagan, Al Sahra, Al Bhuqriya, Al Qua, Al Faqa, Al Shuwaib, Truck Road, Nahel, Swaihan, Al Saad, Abu Shamrah, Al Rama, Al Khasna, Al Hair, Madham, Masfooth, Fili, Munai, Lahabab, Nazwa, Al Khore, Al Wiyath, Muzairah, Shawkha
Please note, we do not deliver to the following areas:
Habshan: Remote Military Area
Al Taff, Bid Khabbab
Etihad Rail, Umm Al Ashtan
Moreeb Hills, Zarrarah